If you need help, we have a list of frequently asked questions and answers. We strive to give you the best buying experience possible.
1. HOW CAN I CHANGE SOMETHING IN MY ORDER?
If you need to change something in your order, please contact us immediately. We usually process orders within 6-8 hours, and once we have processed your order, we will be unable to make any changes.
2. HOW CAN I PAY FOR MY ORDER?
We accept Visa, MasterCard, and American Express credit and debit cards for your convenience.
3. CAN I TRACK MY ORDER?
Some of our product delivered through tracking number. After placing your order you will receive an order confirmation via email. Each order starts production 24 hours after your order is placed. Within 72 hours of you placing your order, you will receive an expected* delivery date. When the order ships, you will receive another email with the tracking number ( those we send through tracxking number). We can not gurantte exact delivery time.
4. CAN I RETURN AN ITEM?
Please visit our Returns & Exchanges page for more information.
5. HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?
Delivery times will depend on your location. Once payment is confirmed your order will be packaged. Delivery can be expected within 5 – 7 business days within Australia.We can not gurantte exact delivery time.
6. DO I NEED AN ACCOUNT AND WHAT ARE THE BENEFITS?
It’s not required to create an account. But, having an account provides easier checkout and a customized shopping experience.
7. WHAT ABOUT MONEY BACK GUARANTEE ?
We offer 7 days hassle free Money back Guarantee. If you do not like the product simply return it with original packet and all accessories – We will refund you full amount. But you have to pay the postage from your end to our end.